SMA Beauty UK Shipping Policy
Last updated: [09/11/2025]
Thank you for shopping with SMA Beauty. We aim to make every order a smooth and luxurious experience from checkout to delivery.
🇬🇧 UK Shipping
We currently ship all UK orders from our base in the United Kingdom using Royal Mail.
International Shipping
We proudly ship worldwide from the United Kingdom.
Shipping rates are calculated at checkout based on your location and order weight. please note: We only ship international orders using tracked and signed shipping services.
Estimated Delivery Times:
Delivery time will vary depending on the shipping method selected at checkout.
Please note: Delivery times are estimates and may vary slightly during busy periods, holidays, or postal delays.
International orders: Delivery times for international orders may vary depending on your country’s customs process, local postal services, and other factors beyond our control.
Processing Time
All orders are processed within 1–2 business days (excluding weekends).
You will receive an email with your tracking number once your order has been shipped.
Customs, Duties & Taxes
International orders may be subject to customs fees, import duties, and taxes once the shipment reaches your destination country.
These charges are determined by your local customs office and are the responsibility of the customer.
Unfortunately, SMA Beauty cannot control or predict these fees, and we are not responsible for any delays caused by customs processes.
We recommend checking with your local customs office before placing an order to avoid unexpected charges.
Lost or Delayed Packages
If your order has not arrived within the estimated delivery timeframe, please contact us at hello@smabeauty.com with your order number.
While we will do our best to assist, SMA Beauty is not responsible for lost, stolen, or delayed packages once they are in the possession of the shipping carrier.
Questions or Concerns
If you have any questions about your order or shipping, please contact us at hello@smabeauty.com
We’re happy to help and want to ensure every SMA Beauty experience is exceptional.